Terms & Conditions

Exchange Policy

The products for exchange must be in brand-new condition and also in the complete packaging. Please notify the Powerhealth9 by email. Exchange must be sent back within 5 days of receiving the products( as evidenced by the postmark, if the request is made after the time limit it will not be accepted ). The buyer will be responsible for back and forth postage. If replacing product cost is lower than the original purchased products no refund.

Return Policy  The products for refund must be in brand-new condition and also in the complete packaging. Please notify the Powerhealth9 by email. Returning product must be sent back within 5 days of receiving the products( as evidenced by the postmark, if the refund request is made after the time limit it will not be accepted ). The shipping costs are not refundable.